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Privacy policy

Last updated: August 9, 2026

This Privacy Policy explains how AGONY ("we," "us") collects, uses, and shares your personal information when you visit or make a purchase from our Shopify-powered store (the "Services").

1. Information We Collect

We collect personal information directly from you, automatically (via cookies), and from service providers. This includes:

  • Contact & Account Details: Name, email, billing/shipping address, and login credentials.

  • Financial Data: Payment and transaction information (processed securely).

  • Usage & Device Info: IP address, browser type, and site interaction data.

2. How We Use Your Information

We use your data to:

  • Process payments, fulfill orders, and manage your account.

  • Detect fraud and ensure platform security.

  • Provide customer support and send marketing communications (if opted-in).

3. SMS/Text Message Compliance

If you opt in to receive SMS text messages from AGONY, you may receive order updates or promotional alerts. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Mobile information and text messaging originator opt-in data will not be shared with, sold to, or disclosed to any third parties or affiliates for their own marketing or promotional purposes.

4. How We Share Your Information

We only share your data for legitimate business operations with:

  • Service Providers: Such as Shopify (our platform host), payment processors, and shipping partners.

  • Legal Authorities: When legally required to protect our rights or respond to lawful requests. (Note: As stated in Section 3, SMS opt-in data is strictly excluded from third-party sharing).

5. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

  • Access, correct, port, or delete your personal data.

  • Opt out of targeted advertising.

  • Unsubscribe from marketing emails at any time using the "unsubscribe" link.

6. Security & Children's Privacy

We implement reasonable security measures to protect your data, though no digital transmission is 100% secure. The Services are not intended for children under 16, and we do not knowingly collect their information.

7. Contact Us

For questions, complaints, or to exercise your privacy rights, please contact our data controller at:

  • Email: global@agonyxx.com

© 2026 AGONY.