TERMS OF SERVICE
Last Updated: 10/13/23
These Terms govern your use of the Agony website 'www.agonyxx.com' and any products or services provided by Agony. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.
- Acceptance of Terms
By using the Services, you accept and agree to be bound by these Terms. If you are engaging with Agony (Customer, Account Member, Newsletter), you represent and warrant that you have the authority to bind that organization or entity to these Terms.
- Definitions
(a) "User" refers to anyone who accesses or uses the Services.
(b) "Website" refers to agonyxx.com.
(c) "Products" refers to any clothing items or merchandise offered by Agony.
(d) "Content" includes any text, images, videos, or other materials available through the Services.
- User Rights and Responsibilities
(a) Users have the right to access and use the Services in accordance with these Terms.
(b) Users are responsible for complying with all applicable laws while using the Services.
(c) Users must not engage in any prohibited activities, as outlined in Section 7.
- Privacy Policy
(a) When you visit our Website, we collect certain information about your device, including your IP address, browser type, and operating system. We also collect information about your interactions with the Website, such as pages visited and links clicked on our Website.
(b)All information collected is stored in a secure environment and protected against unauthorized access. We take appropriate measures to ensure that your personal information is protected and maintained in accordance with applicable laws and regulations.
- Intellectual Property
(a) All trademarks, copyrights, logos, and other intellectual property related to Agony are the exclusive property of Agony.
(b) Users may not use, reproduce, or modify any intellectual property without written permission from Agony.
- Content Usage
(a) Users are encouraged to submit comments, reviews, and other user-generated content, which may be subject to moderation.
(b) We reserve the right to remove or edit any content that violates these Terms or is deemed inappropriate.
- Prohibited Activities
Users must not engage in activities including but not limited to:
(a) Fraud or misrepresentation.
(b) Harassment, hate speech, or offensive content.
(c) Violating the intellectual property rights of Agony or third parties.
- User Accounts
(a) Users may create an account on the Website to access certain features.
(b) Users are responsible for safeguarding their login information and notifying us of any unauthorized account activity.
- Ordering and Payments
(a) Users can order products through the Website. Pricing, payment methods, and shipping details are available on the Website.
- Returns
(a) Everything is limited edition, made and sold with a limited amount depending on how many we make off that drop. We do not accept returns or issue refunds once the order has been completed.
- Shipping
(a) Shipping prices are automatically calculated at checkout. Please allow us 1-2 weeks for production and shipping. Orders outside of Canada may need to pay duty fees. We are not responsible for calculated duty fees.
- Limitation of Liability
(a) Agony is not liable for any damages or losses related to product defects or Services except as required by law.
- Changes to Terms
(a) We may update these Terms at any time. Notice of changes will be provided through the Website or via email. Your continued use of the Services after changes are made constitutes acceptance of the new Terms.
- Entire Agreement
(a) These Terms constitute the entire agreement between the parties and supersede all prior understandings or agreements.
- Compliance with Laws
(a) Users must comply with all applicable laws and regulations while using the Services.
- Custom pricing
(a) Any import duties and taxes will be charged once the parcel has reached the destination country; the recipient must pay these charges.
For questions or concerns, please contact us at:
global@agonyxx.com